Privacy Policy

Introduction & Updates

This Privacy Policy details how Aeko, Inc. and its affiliates (“Aeko”, “us“, “our” or ”we”) process personal information (as defined below) collected, among other things, through our website at https://Aeko.ai/ or our AI-powered software development platform (the “Website” and “Platform” respectively).

Our details are as follows:

Aeko, Inc.

hello@aeko.ai

We may update our privacy policy from time to time by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to visit this page regularly to check for any changes.

What information we collect

We may collect personal information about you, being a customer or user of our Platform or Website (“you”), which means any information relating to an identified or identifiable natural person or "personal data", "personal information" or “personally identifiable information” as otherwise defined under applicable privacy laws (“Personal Information“):

For Website Users:

We collect Personal Information that you provide to us voluntarily such as your email address, for instance when you communicate with us via the 'contact us' option on the Website, or register for updates or mailing list. In those cases, we will use such Personal Information to contact you. Such information may also include Personal Information that is shared with Aeko by third parties, based on your consent to be contacted for marketing purposes. We collect specific types of connection details and information that may identify you, such as your IP address, log and usage data and exact device type and location. For Prospects:

We collect Personal Information we obtain from publicly available sources (e.g., professional networking sites), third-party data providers, or business partners about individuals who have not directly used or engaged our Platform, products and services but may have been identified as potential customers or relevant contacts. Such information includes basic contact details such as name, business email address, phone number, job title and other professionally relevant data. For Platform Users

We collect Personal Information you provide us with when using the Platform, our services and products, including information you provide us to register and log into your account such as name, username, email and payment information, contact details you shared with us when you contact our support, any Personal Information, if any, that you choose to share with the Platform as input data, such as images and video, and log and usage data. Legal basis of Aeko’s Processing:

Depending on the type of use as detailed below, Aeko processes Personal Information based on the following legal basis:

Processing is necessary for the performance of a contract to which the data subject (as such term is defined under applicable law) is a party; Processing is necessary in order to take steps at the request of the data subject prior to entering into a contract, Processing is necessary for our legitimate interests and those of third parties for those purposes identified below; Processing is necessary to comply with Aeko’s legal obligations; Consent (with regards to marketing communications). How Aeko uses the Information

We use the information in the manners described in this privacy policy. In addition to those purposes listed herein, the information we collect, which may include your Personal Information, may be used by us for the following purposes:

To respond to inquiries and requests from our customers and users, or to provide you with further information about our Platform, products and services, as well as provide you with support; To generate anonymized and aggregated metadata; To provide our customers and users with Platform access and use, including support in connection therewith; To investigate and resolve disputes in connection with use of our Platform and Website; To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the Platform, including detecting, preventing and resolving security issues; To investigate violations and enforce our policies (including this policy and our Responsible Use Policy), and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request or otherwise collaborate with law enforcement agencies; To detect and prevent harm to the rights, property or safety of Aeko, our affiliates, our users, yourself or any third-party; To establish or exercise our rights to respond to legal claims, and to enforce and establish our intellectual property or other legal rights; To improve the performance of the Website and Platform; To identify, contact, and analyze prospective customers or leads for marketing, business outreach, or internal analytics. Where required by law, we will seek consent or offer individuals an opportunity to opt out of or object to such processing; To develop new products and services by conducting analytics or research. With whom we share the information and for what purpose

We do not rent or sell any Personal Information. We may share Personal Information with the following recipients:

Our third-party vendors engaged in providing services in connection with the Platform, Website or sending marketing communications (the latter, with your consent); Our subsidiaries and affiliated companies; Auditors or advisers to Aeko’s business; and Any potential purchasers of, lenders to or investors in Aeko. How we protect your information

We implement commercially reasonable technical, administrative, and organizational measures designed to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including encryption and secure user management systems. However, we should note that no method of transmission over the Internet or electronic storage is 100% secure or error-free. Therefore, you should take special care in deciding what information you provide to the Platform.

Third Party Tracking Technologies

We use cookies and other technologies in our services, including when you visit our Website or access our Platform. A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Platform quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of the Platform.

Our Website uses cookies in order to provide you with services, enable your use of the Platform, identify you for repeat visits (for example, allowing us to store your preferences for the next sign-in), and monitor and analyze your web access. We may also use cookies in order to associate your activities with other Personal Information found in third party databases, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.

We also use a tool called Google Analytics to collect information about your use of the Platform and Website. This third-party service collects information such as how often users access the Platform or Website, what pages they visit when they do so, etc. We use the information we get from these tools only to improve our Website and Platform. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your use of the Platform and Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You may remove the cookies by following the instructions of your device preferences; You can find more information about cookies at www.allaboutcookies.org; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited.

International transfer

Because Aeko operates globally, it may be necessary for us to transfer information, including Personal Information, to other countries than the country in which the information was collected. In these instances, we will transfer your data in accordance with the provisions of the applicable privacy legislation meant to safeguard the processing of your Personal Information.

For how long we retain the information

We retain the information that we collect from you for as for as long as it is necessary based on the purpose it was collected for and taking into account compliance with our legal obligations, resolving disputes and enforcing our rights. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. We may keep records containing your Personal Information, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our discretion.

Your privacy rights

Certain jurisdictions provide data subjects with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to certain actions to your Personal Information such as:

Right to verify your Personal Information (to access, delete, change or update any Personal Information relating to you. For example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted); Right to request that we erase Personal Information about you (subject to any other legal obligation that may require us to keep that information); Right to object to the processing of your Personal Information where our lawful basis is legitimate interest or direct marketing; Right to restrict us from processing Personal Information pertaining to you (for example, you may request that we will stop using or sharing your Personal Information with third party service providers); and Right to export Personal Information in a portable format. If you wish to exercise any of these rights, please contact us at: hello@aeko.ai. When handling your request, we will ask for additional information to confirm your identity (which may include Personal Information). However, please note that if you choose not to allow us to process your Personal Information, we may be prevented from providing you with the right to access and use the Platform or Website.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at: hello@aeko.ai

If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you may elect to file a complaint to the applicable data protection authority.